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酒店接待常用英語對話

時間: 韋彥867 分享

  英語對話教學是師生結成 學習共同體 合作解決學生發(fā)展問題的多向交流活動,強調從生命的高度刷新英語教學觀,讓師生自由而快樂地實現(xiàn)各自的生命價值。小編精心收集了酒店接待常用英語對話,供大家欣賞學習!

  酒店接待常用英語對話1

  R=Reservation Clerk 預定員 G=Guest 顧客

  R:Good morning. Room Reservations . May I help you?

  您早,客房預訂部,請問有什么可以幫助您?

  G:Yes,I’d like to book a room.

  我想預訂一個房間。

  R:Thank you, sir. For which date and how many guests will there be in your party?

  謝謝您。要訂在什么時候?您一行有多少人?

  G:From April 16th to 20th .Just my wife and myself.

  4 月 16 日到 20 日。只有我和我太太。

  R:From April 16th to 20th ?? .And which kind of room would you prefer, sir?

  4 月 16 日到 20 日。請問您想預訂哪種房間。

  G:A Twin,please.

  R:Could you hold the line please? I’ll check our room availability.(After a while ) Thank you for waiting , sir. We have a twin room at US0 per night, will that be all right?

  請別掛斷好嗎?我來檢查一下是否有空房間。(過來一會兒)讓您久等了,先生。我們有空余的雙床間,現(xiàn)在價格是每晚 180 美元,這樣可以嗎?

  G:Ok, I’ll take it.

  好的,我訂了。

  R:Thank you ,sir. May I have your name and phone number, please?

  謝謝您,先生。您能告訴我您的姓名和電話號碼嗎?

  G:Sure. May name is Aaron Johnson, and my phone number is 3242-5827.

  沒問題。我叫艾倫.約翰遜,電話是 3242-5827.

  R:Mr. Aaron Johnson, phone number is 3242-5827.??Excuse me, how do you spell your first name?

  艾倫.約翰遜,電話是 3242-5827。請問怎么拼寫您的名字?

  G:It’s double A,R,O,N.

  兩個 A,R,O,N。

  R:Double A,R,O,N. Thank you,Mr. Johnson. May I have your arrival time on April 16th?

  兩個 A,R,O,N。謝謝您,約翰遜先生。請問您 4 月 16 日大概什么時候到酒店?

  G:Around 9 p.m.

  大約晚上 9 點。

  R:Mr. Johnson, for the unguaranteed reservation, we can only hold the room by 6 p.m., because it is the peak season now. If you make a guaranteed reservation ,we can hold the room overnight. Would you like me to make a guaranteed reservation by credit card?

  約翰遜先生,因為現(xiàn)在是旺季,我們酒店的非擔保預訂只能保留到下午 6 點。您若做了擔保預訂,我們可以整夜都保留您的預訂。您愿意用信用卡做擔保預訂嗎?

  G:Fine. Do you accept American Express?

  好的。你們酒店接受美國運通卡嗎?

  R:Yes. May I know the number?

  接受,請問信用卡號是多少?

  G:It’s 134986

  號碼是 134986.

  R:Thank you, Mr. Johnson. You’ve made a guaranteed reservation at the Guangzhou xx Hotel, from April 16th to 20th for 5 nights. If you can’t arrive as schedule, please inform us before 6 p.m. on April 16th .Thank you for calling and we look forward to serving you.

  謝謝您,約翰遜先生。您已經在廣州 xx 酒店辦理了擔保預訂,從 4 月 16 日到 20 日,預住 5天。您若不能如其到達,請務必在 16 日下午 6 點前通知我們。感謝您的電話,我們期待能為您服務。

  酒店接待常用英語對話2

  C=Front Office Clerk 前臺服務員 G=Guest 顧客

  C:Good evening. Front Office . Can I help you?

  晚上好,這里是前臺。有什么可以為您效勞?

  G:This is Mrs. Stevenson, Room 1503. I’ve just checked in and I’m not happy with my room.

  我是 1503 房的史蒂文森太太,剛入住的,我對房間不滿意。

  C:May I know what is wrong?

  請問有什么問題嗎?

  G:The room is smelly and there is someone’s hair on my bed! I didn’t expect such thinhs would happen in your hotel.

  房間有股難聞的氣味,我的床上還有別人的頭發(fā)!我沒料到你們酒店會發(fā)生這樣的事情。

  C:I’m sorry to hear that. Mrs. Stevenson. I’ll send a housemaid to your room at once. She will bring air fresher and make up the bed again for you. We do apologize for the inconvenience.

  很抱歉有這種事情,史蒂文森太太。我馬上派一個服務員拿空氣清新劑來,并且為您重新整床。

  我們?yōu)榻o您帶來不便道歉。

  G:That’s fine. Thank you.

  好吧,謝謝。

  C:You’re welcome, Mrs. Stevenson. My name is Simon, and if there is anything else I can do for

  you, please don’t hesitate to call me .

  不客氣,史蒂文森太太。我叫西蒙,如有什么我能效勞的,請盡管給我電話。

  酒店接待常用英語對話3

  R: Good morning. Can I help you?

  R:早上好。我能為您做些什么嗎?

  T: Good morning. I think there should be two rooms booked for us? In the names of Tony Marshall and May Hunter.

  T:早上好。我們訂了兩間房,名字是托尼o馬歇爾和梅o亨特。

  R: Umm, just a moment.

  R:請稍等。

  T: We're attending the 'Sun, Sea and Sand' conference and exhibition.

  T:我們是來參加"太陽、海洋和沙灘"會展的。

  R: Well sir, I'm afraid you have nothing booked. All we have left are two small rooms at the front of the hotel. They will be a bit noisy I'm afraid, as there is a pub opposite.

  R:抱歉,先生,你們沒有預訂過房間。我們現(xiàn)在還剩兩個賓館前面的小間。恐怕會有點吵,因為對面有個酒吧。

  T: What? That's terrible! How did that happen? What do you want to do May? Should we find somewhere else?

  T:什么?太糟糕了!怎么會這樣呢?梅,你打算怎么辦?我們去找其他賓館嗎?

  M: Well, I suppose we have no choice, really. It's too late to find another hotel now. We'll just have to take them.

  M:我覺得我們沒有選擇了。去找其他的賓館太遲了。我們就住這兩間吧。

  R: Right, so that's all booked now. We'll need you to sign a credit card voucher in advance.

  R :好的,那么就訂這兩間房了。你們需要提前簽一下信用卡的單據(jù)。

  T: OK. Oh no, I can't seem to find my card. And where's my wallet?

  T:好的。哦,不,我找不到信用卡了。我錢包哪去了?

  M: Did you leave it somewhere? In the taxi?

  M:你把它丟在哪了嗎?出租車上?

  T: Oh no! I think I did, I left my wallet in the taxi. I put it on the seat when we got in. Oh what a disaster!

  T:哦,我想是的,我把錢包忘在出租車上了。我們上車的時候我把它放在座位上了。太糟糕了!

  R: Careful sir, your briefcase!

  R:先生,小心,你的公文包!

  T: Aaagh! All over the floor. All my papers!

  T:啊!我的文件散了一地!

  R: Not to worry sir. We'll soon get them together.

  R:別擔心,我們馬上就能收好。

  T: Sorry, May. What a mess, oh what a mess! I'll have to phone the taxi company to see if they found my wallet. Em, by the way, can you lend me some change for the phone?

  T:對不起,梅。太亂套了,太亂套了!我得給出租車公司打電話,看他們能不能找到我的錢包。哦,對了,你能借我點錢打電話嗎?

  M: OK. Here you are.

  M:好的,給你。

  
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